Issue ID | 1700006 |
Internal NHTSA # | 11366410 |
Manufacurer | Volkswagen Group of America, Inc. |
Brand | VOLKSWAGEN |
Model | ROUTAN |
Model Year | 2012 |
File date | 01/11/16 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2012 volkswagen routan. The contact stated that while driving at various speeds, there was a ticking sound coming from the engine. The vehicle was taken to street volkswagen located at 8707 pilgrim dr, amarillo, tx 79119, who diagnosed that the engine fly-wheel was damaged and needed to be replaced. After replacing the fly-wheel, the failure continued. The dealer later replaced the engine head and fly-wheel however, the failure persisted. The vehicle was later taken back to the dealer who diagnosed that the engine was defective and needed to be replaced. The vehicle was no yet repaired. The manufacturer was notified of the failure. The failure mileage was 45,000. |
Vehicle Mileage at Failure | 45000 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | AMARILLO, TX |
VIN pattern | 2C4RVABG1CRXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/04/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |