Issue ID | 1533952 |
Internal NHTSA # | 11173391 |
Manufacurer | Volkswagen Group of America, Inc. |
Brand | VOLKSWAGEN |
Model | ROUTAN |
Model Year | 2012 |
File date | 18/12/18 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | The engine will die as i'm driving down the highway. This causes me to lose power steering, all my digital guages on dash,etc. When i pull over stop and put it in neutral i can then turn the key and it will start right back up. This has happened at least 6 times while driving on the highway or in town but always while moving and for no apparent reason. Possible touched the key chain with my knee but i can't say anything triggered it. First thing i notice is i'm slowing down and have to power steering. Also, when starting the car the ignition regularly does not recognize that i've turned the key. Requires that i push the key in with force up and to the right while rotating for the key to activate the ignition. Sometime the engine will begin to start but stop when i let go of the key. My dealer said it could be the battery or the remote car starter. I've replaced both and still have the same problem. Now they are quoting me about $700 to replace the key fobs and ignition. I was told by a mechanic this is the exact type of problem that all the town & countries & routans have had and there was a recall. It's a plastic key that wears out and stops working properly. Checking on-line vw routan, dodge caravan & chysler town & country all had a recall on their ignitions, but it was limited to 2009 & 2010. I have the same issue described in the recall "inadvertent ignition key displacement from the run position, which would shut off the engine and depower safety systems, such as airbags, power steering and braking" |
Vehicle Mileage at Failure | 144729 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | MINETTO, NY |
VIN pattern | 2C4RVAAG8CRXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/04/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 62 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |