| Issue ID | 1595302 |
| Internal NHTSA # | 11246253 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | ROUTAN |
| Model Year | 2011 |
| File date | 19/08/19 |
| Component | VEHICLE SPEED CONTROL |
| Product type code | VEHICLE |
| Description of the problem | Clock spring failure causing the cruise control to not work. Search indicated the same clock spring issue with other vw models in the same year. It is an ongoing problem and the dealer is not willing to help without authorizing hundreds of dollars for troubleshooting. |
| Vehicle Mileage at Failure | 64500 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | CUYAHOGA FALLS, OH |
| VIN pattern | 2V4RW3DG7BRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 50 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |