| Issue ID | 873455 |
| Internal NHTSA # | 10416937 |
| Manufacurer | VOLKSWAGEN OF AMERICA, INC |
| Brand | VOLKSWAGEN |
| Model | ROUTAN |
| Model Year | 2011 |
| File date | 02/08/11 |
| Component | VEHICLE SPEED CONTROL:ACCELERATOR PEDAL |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2011 volkswagen routan. While the contact was driving approximately 65 mph, the vehicle began to increase acceleration without warning and the throttle became stuck. After several attempts the accelerator pedal released and the vehicle began to function normally. The identical failure occurred on more than one occasion. The contact was in the process of taking the vehicle to the dealer for diagnostic testing. The manufacturer was made aware of the failure. The failure mileage was approximately 2,300. Updated 8/30/11 *cn the consumer believed the after market floor mat was the problem. Once he removed the floor mat, the problem ceased. Updated 09/28/11 |
| Vehicle Mileage at Failure | 2300 |
| Number of Occurences | 2 |
| Source of the issue | HOTLINE VOQ |
| City and State | HENDERSONVILLE, TN |
| VIN pattern | 2V4RW3DG7BRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 11/05/11 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 65 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | NEIL HUFFMAN GROUP |
| Dealer's telephone number | 502-448-6666 |
| Dealer's city | LOUISVILLE |
| Dealer's state code | KY |
| Dealer's ZIP code | 40252 |