| Issue ID | 1633348 |
| Internal NHTSA # | 11297883 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | ROUTAN |
| Model Year | 2011 |
| File date | 08/01/20 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | Was driving vehicle in illinois and was pushing the gas but the car would not move. Finally it kind of jolted forward and starting moving but in a jerky kind of way. Brought it for a diagnostic test they said it was a warrant issue take it the the dealer. Did that they said it was not under warrant and i paid 1000 bucks to get it fixed so i thought. Happened again and went back and they said it will not do it so it is fine. Drove to arizona to move here and after a week of being here happened again. Husband drove it to the dealership 3 times, the first time they said they could not fix it. 2nd time said it was a known recall they could not get the code from corporate, 3rd time same excuse. And now trying again and they keep saying they can not get the code from corporate. It is a pcm software recall. |
| Vehicle Mileage at Failure | 65000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | GOODYEAR, AZ |
| VIN pattern | 2V4RW3DG0BRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 35 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |