2011 Volkswagen ROUTAN Structure Body Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Volkswagen ROUTAN 2011 structure body. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Volkswagen ROUTAN 2011 structure body and complaints other owners have filed.
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2011 Volkswagen ROUTAN Structure Body Problems, Complaints and Defects

 Issue ID958484
 Internal NHTSA #10491849
 ManufacurerVolkswagen of America, Inc.
 BrandVOLKSWAGEN
 ModelROUTAN
 Model Year2011
 File date06/12/12
 ComponentSTRUCTURE:BODY
Product type codeVEHICLE
 Description of the problemI have a few concerns about an accident my wife was in on 12/06/2012. She was struck head on by another driver. She had three children in the car. They were on a highway and they were going 55mph and the driver that hit them head on was going around 20mph according to the police report. There was $10,000 damage to the front of the routan. The body shop says that they have to replace the entire front end. My concerns are that the airbags never deployed in this crash and that my wife and children could have been spared some emotional and physical distress if they had deployed. My wife and children have expressed many times since the accident that they do not feel safe getting back into or driving that same vehicle again. My questions are: 1. Is this something that happens frequently? 2. Is this something that should be reported to the nhtsa? 3. Is this something that i need to get a lawyer to handle? 4. Is this something where you want to get the vehicle to inspect it yourself for malfunctions? 5. I am sure it is a coincident, but we got an email from vw after we told them all this that they were going to stop making the routan after the next year. It is just suspicious. If you could please give me an email or call back please let me know. Thank you for your time and effort in this matter. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
 Vehicle Mileage at Failure26000
Number of Occurences1
Source of the issueNHTSA WEB SITE
 City and StateGREENVILLE, NC
VIN pattern XXXXXX
 Was vehicle invloved in a crash?Y
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?
 Was part original equipment?
No. of injured persons0
No. of fatalities0
 Date of purchase07/08/26
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed55
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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