| Issue ID | 1068345 |
| Internal NHTSA # | 10592922 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | ROUTAN |
| Model Year | 2011 |
| File date | 01/07/13 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | After buying my certified routan and only putting around a 1000 miles on it the steering wheel would start to shake when braking at a speed of 40mph or faster. Took the car to the dealership and was told the front brakes need to be replaced. At first they said it would not be covered under warranty because it may have been caused by me pushing to hard on the brakes. Completely bull. They finally said it would be covered under warranty. Now at 31,000 the back brakes are squeaky and need to be replaced. Called the dealership and was told the same thing that the brakes are not covered under warranty but as before the brakes should last much longer. Taking it in tomorrow to have the brakes inspected. Hopefully will be covered. |
| Vehicle Mileage at Failure | 21000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | BOISE, ID |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 40 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |