| Issue ID | 1293293 |
| Internal NHTSA # | 10876529 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | ROUTAN |
| Model Year | 2011 |
| File date | 23/05/16 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Transmission slipping. My 2011 volkswagen routan sel had only about 64,800 when i started to get a check engine light which was diagnosed as a torque converter clutch solenoid error. I had this diagnosed by my local mechanic, autozone, advanced auto parts and aamco. I called my vw dealer who told me that because my vehicle was out of warranty of 60,000 miles, i had to pay $180 for a vehicle diagnosis on top of repair costs which could be up to $3,500 or more depending on their findings. I understand that although my vehicle has the vw emblem on it, it is essentially a chrysler minivan on a volkswagen shell. I really need to get this fixed as i am experiencing much lower mpg per fill up and degraded highway acceleration/speeds. I am reporting this in hopes that there are other reports of incidents similar to mine so we can get more favorable resolution from the manufacturer in the form of a recall or other fix that could help consumers like myself save hundreds to thousands of dollars. |
| Vehicle Mileage at Failure | 64500 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | NOTTINGHAM, MD |
| VIN pattern | 2V4RW5DG2BRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 45 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |