| Issue ID | 918237 |
| Internal NHTSA # | 10456859 |
| Manufacurer | VOLKSWAGEN OF AMERICA, INC |
| Brand | VOLKSWAGEN |
| Model | ROUTAN |
| Model Year | 2011 |
| File date | 01/09/11 |
| Component | LATCHES/LOCKS/LINKAGES |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2011 volkswagen routan. The contact stated that the vehicle emitted a squeaking noise when stopping. The vehicle also jerked intermittently. In addition, the front passenger door opened on its own and would not lock automatically. The vehicle was taken to the dealer several times for the failures. The dealer performed a diagnostic test and was unable to diagnose the failure. The dealer stated that the vehicle was performing to specifications. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 2,000 and the current mileage was 7,465. |
| Vehicle Mileage at Failure | 2000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | WATERLOO, IA |
| VIN pattern | 2V4RW3DG7BRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 5 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |