| Issue ID | 1328698 |
| Internal NHTSA # | 10918144 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | ROUTAN |
| Model Year | 2011 |
| File date | 03/10/16 |
| Component | FUEL SYSTEM, GASOLINE |
| Product type code | VEHICLE |
| Description of the problem | Vw routan 2011 (chrysler town & country) will not start intermittently, starving for fuel. On 4-5 occasions this van would not start until many attempts later, potentially stranding my family. We have parked the van until we could research and have the problem diagnosed. Now my mechanic has diagnosed problem as the tipm fuel pump relay. Upon further research found chrysler had mandatory recall on this same tipm fuel pump relay. Vw routan does not seem to be included, despite this being a "re-badged" town & country van, manufactured by chrysler. |
| Vehicle Mileage at Failure | 69448 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | MIDLOTHIAN, VA |
| VIN pattern | 2V4RW3DG3BRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |