| Issue ID | 1680913 |
| Internal NHTSA # | 11344079 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | ROUTAN |
| Model Year | 2011 |
| File date | 01/08/20 |
| Component | FUEL/PROPULSION SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | This vehicle is basically a chrysler/dodge with vw branding, and one of the keys is even a dodge key. It has the same issue with the tipm and fuel relay module that was recalled on the 2011 chrysler and dodge vans. See fuel pump relay recall nhtsa 14v-530. I'm asking that it also be recalled for the 2011 vw routan since it's very dangerous that my car could stop at any moment. I recently purchased my van from a used car dealer in new jersey who neglected to even inform me that this was a known issue even though i informed them that i'd be driving the car cross country. When i was in georgia the car started cranking, but wouldn't start and it has had this same intermittent issue since i arrived in fl. It took a while for us to figure out what was even wrong with it because when the auto shop ran a diagnostic, no codes were returned. However, when they finally got the issue to occur again, they found that tapping on the fuel relay module in the tipm would allow the car to start. They advised to take it to chrysler because it's actually a chrysler van under the hood. When i called chrysler, they turned me away because the vin is for a vw. When i called vw, they said no recall existed for this van even though it's the same issue. So, i'm asking that a recall also be done on 2011 vw routan's since they are experiencing the exact same dangerous issue called out in the chrysler recall. Lastly, i experienced this issue both while the car was stationary and while it was on the highway. |
| Vehicle Mileage at Failure | 71000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | ORLANDO, FL |
| VIN pattern | 2V4RW3DG6BRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 65 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |