| Issue ID | 1543060 |
| Internal NHTSA # | 11183914 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | ROUTAN |
| Model Year | 2011 |
| File date | 18/02/19 |
| Component | FUEL/PROPULSION SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2011 volkswagen routan. While driving at an unknown speed, the vehicle stalled in the middle of the street. The contact could not guide the vehicle to the side of the road and had to activate the hazard lights. The contact was able to restart the vehicle and drive home after waiting fifteen minutes. The vehicle was taken to an independent mechanic who diagnosed that the fuel pump relay failed. The contact spoke with an unknown volkswagen dealer and was informed that there were no recalls for the failure and this model vehicle was currently made from chrysler. The contact was waiting to hear back from the independent mechanic. The manufacturer had not been contacted. The failure mileage was 30,000. |
| Vehicle Mileage at Failure | 30000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | LAGRANGE, IL |
| VIN pattern | 2V4RW3DG5BRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |