| Issue ID | 1428232 |
| Internal NHTSA # | 11051067 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | ROUTAN |
| Model Year | 2011 |
| File date | 27/11/17 |
| Component | FUEL/PROPULSION SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Recently the van has given me trouble upon startup. The problem is intermittent. Sometimes, it would start fine. Other times, it would take multiple attempts to start the vehicle. Other times, the vehicle would start, then immediately turn itself off. Sometimes, it would be like there wasn't enough charge to turn the starter, and other times, when it would start then die, it felt like it was running out of gas, my van only has 42,000 miles on it. After much research, i discovered that the totally integrated power module is the culprit of these issues. Specifically, it is the fuel pump relay that can intermittently not turn on, or turn off randomly. It is a well-known issue with these vans and its dodge grand caravan and chrysler town n country, upon which the vw routan is based. Fca has stepped up to the plate, and issued a recall on many of its vehicles for faulty tipm's. Vw has issued a service bulletin identifying the problem but has yet to recall or fix the cars, instead the consumer has to shell out $300 to $1500 for the repair of a known faulty equipment. Why were these parts used knowing the history? There is another website with thousand of similar complaints: http://www. Arfc. Org/complaints/2011/volkswagen/routan/fuel_propulsion_system/problem. Aspx |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | NEWTOWN, PA |
| VIN pattern | 2V4RW3DG7BRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 45 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |