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2011 Volkswagen ROUTAN Fuel Propulsion System Problems, Complaints and Defects

Issue ID	1320575
Internal NHTSA #	10908851
Manufacurer	Volkswagen Group of America, Inc.
Brand	VOLKSWAGEN
Model	ROUTAN
Model Year	2011
File date	18/09/16
Component	FUEL/PROPULSION SYSTEM
Product type code	VEHICLE
Description of the problem	Recently the van has given me trouble upon startup. The problem is intermittent. Sometimes, it would start fine. Other times, it would take multiple attempts to start the vehicle. Other times, the vehicle would start, then immediately turn itself off. Sometimes, it would be like there wasn't enough charge to turn the starter, and other times, when it would start then die, it felt like it was running out of gas. After much research, i discovered that the totally integrated power module is the culprit of these issues. Specifically, it is the fuel pump relay that can intermittently not turn on, or turn off randomly. It is a well-known issue with these vans and its dodge grand caravan and chrysler town n country cousins, upon which the vw routan is based. Fca has stepped up to the plate, and issued a recall on many of its vehicles for faulty tipm's, but vw seems to want to forget that its customers chose their version over the others. It's a shame, because i like vw. My family drove only vw's during my youth, and that played into my decision to get the routan. It looks like i won't be purchasing a vw product in the future. This doesn't even mention the other big issue that certain year routans/grand caravan/t&c's can have, which is a complete failure of the front cylinder head. Again, in this case, chrysler issued an extended warranty on that particular part, but vw made no effort to extend its warranty on those parts. I have called multiple vw service shops in the greater dc area, and none of them have heard of a warranty extension on the cylinder heads. If vw has issued an extension, then they haven't done a very good job of informing dealer service shops, or notifying their customers. It's a huge disappointment. Get your act together vw of america. For those with tipm issues, there is a $40 temporary workaround for sale at www. Verticalvisions. Com
Vehicle Mileage at Failure	85000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	BOWIE, MD
VIN pattern	2V4RW3DG2BRXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

JYACB07C34A004546 1FTFW1E88MFB49658 KMHDH41CAEU018609 JMBLYV97W7J004523 3FMTK1RM6NMA14343 KL7CJLSB1GB634942 JN8AT18T4AW551664 6F50000000RA48818 3N1CN7AD3GL800199 WDB9066131S962161 5UXKR2C53E0H33444 WUAZZZF14SD010160

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2011 Volkswagen ROUTAN Fuel Propulsion System Problems, Complaints and Defects, Recalls and Failures

2011 Volkswagen ROUTAN Fuel Propulsion System Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?