| Issue ID | 1611788 |
| Internal NHTSA # | 11269893 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | ROUTAN |
| Model Year | 2011 |
| File date | 19/10/19 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2001 volkswagen routan. While driving 40 mph, the engine shut off and all the indicators illuminated on the instrument panel. In addition, the anti-theft system activated and the contact could not restart the vehicle. The vehicle remained parked in a lot. An unknown dealer and the manufacturer stated that there were no recalls. The manufacturers for both volkswagen and chrysler referred the contact to each other and did not want to address the malfunction. The vehicle was not diagnosed or repaired. The failure mileage was 184,000. |
| Vehicle Mileage at Failure | 184000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | GLENMONT, NY |
| VIN pattern | 2V4RW3DG9BRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 40 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |