| Issue ID | 877595 |
| Internal NHTSA # | 10421300 |
| Manufacurer | VOLKSWAGEN OF AMERICA, INC |
| Brand | VOLKSWAGEN |
| Model | ROUTAN |
| Model Year | 2011 |
| File date | 06/07/11 |
| Component | ENGINE AND ENGINE COOLING:COOLING SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Had the van less than 3 months and took it in for service - brakes squeaking and steering pulling to right w/only 4k miles. Found out steering boot was "disintegrated" and needed to be replaced, along with steering pump and related parts. Dealership had no explanation as to why the damage occurred or what could have caused it. My van was in the shop for 28 days waiting for available parts and completing repairs. I have only had my van back a week and it's pulling to the right again. Also, a/c doesn't cool consistently - fades in and out. |
| Vehicle Mileage at Failure | 4000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | PRATTVILLE, AL |
| VIN pattern | 2V4RW3D11ARXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |