| Issue ID | 1631623 |
| Internal NHTSA # | 11292576 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | ROUTAN |
| Model Year | 2011 |
| File date | 30/12/19 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2011 volkswagen routan. The contact stated that the vehicle experienced difficulty starting consistently and would sputter. The contact had the fuel pump replaced by an independent mechanic, but the failure recurred. The contact took the vehicle back to the mechanic and they recommended that the tipm relay also needed to be replaced. The contact researched the failure and found that the manufacturer issued a recall; however, the vin was not included. Capital volkswagen (3963 w tennessee st, tallahassee, fl 32304, (850) 692-5609) stated there were no recalls. The contact planned to have the vehicle repaired by an independent mechanic. The manufacturer was not contacted. The failure mileage was 90,000. |
| Vehicle Mileage at Failure | 90000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | TALLAHASSEE, FL |
| VIN pattern | 2V4RW3DG9BRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |