| Issue ID | 1389672 |
| Internal NHTSA # | 11003318 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | ROUTAN |
| Model Year | 2011 |
| File date | 26/06/17 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2011 volkswagen routan. The contact stated that the vehicle failed to start when the ignition was turned. The contact had to turn the ignition key several times in order for the vehicle to start. The contact took the vehicle to the dealer (ourisman volkswagen mazda in rockville, md), but the cause of the failure could not be diagnosed. While driving approximately 35 mph, the vehicle suddenly stalled without warning. The contact returned the vehicle to the dealer but the cause of the failure could not be identified. The manufacturer was made aware of the failure and opened case number: 170810911. The approximate failure mileage was 65,000. Updated 08/22/17*lj |
| Vehicle Mileage at Failure | 65000 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | GAITHERSBURG, MD |
| VIN pattern | 2V4RW3DG8BRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | Y |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 35 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | OURISMAN OF ROCKVILLE |
| Dealer's telephone number | 301-424-7800 |
| Dealer's city | ROCKVILLE |
| Dealer's state code | MD |
| Dealer's ZIP code | 20852 |