| Issue ID | 1316561 |
| Internal NHTSA # | 10905070 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | ROUTAN |
| Model Year | 2011 |
| File date | 09/09/16 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Car wouldn't start, hard cranks over several days. The engine would finally start after multiple attempts. Over the course of 5 days it got worse and worse. Took to mechanic - code said dodge caravan r09. My mechanic said it is a common fuel pump relay inside the tipm, and that chrysler has issued a recall, but vw hasn't. Took it to vw dealer, performed and charged me a complete diagnostic test - to tell me the same thing. Called vw corporate - said they were aware of the issue, but it is not a chrysler and it is a vw rebagged car, and that i am responsible for a $1300 fix. Further issues, is that the part not readily available, and my family of 5 is out of transportation for 5 days. Our 2011 vw has only 61,000 and this is not the first issue. Upon researching it on the internet, i am not the only one with this problem. It is a shame that vw, won't stand behind their product and own up to the fact they have an serious issue. |
| Vehicle Mileage at Failure | 61000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | ANNAPOLIS, MD |
| VIN pattern | 2V4RW5DG6BRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |