| Issue ID | 1311546 |
| Internal NHTSA # | 10898013 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | ROUTAN |
| Model Year | 2011 |
| File date | 23/08/16 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Problem started about 4 weeks ago with car not starting. Would turn over but never crank up/start. Local vw dealer said issue was fuel pump and replaced. Symptoms continued with longer than normal cranking before starting. Sometimes vehicle acts like the battery is dead and will "click" until after multiple attempts it will finally turn over and start. Certain times after having vehicle in reverse and placing into drive it just dies, have to place in park and restart. While slowing for a traffic light, vehicle has hesitated as if to die, but thankfully it has continued. While slowing for a stop, transmission miss shifted into 1st and made a loud bang. Since then at slow speeds if you lifting off the gas the transmission makes loud noises. All of these issues have happened in the last 4 weeks. It has been to the dealership 2 twice and i am awaiting contact via the dealership for a 3 visit in 4 weeks. Since original purchase, i have installed 3 batteries in this vehicle. We have lost all confidence in this vehicle, and find ourselves hoping nothing serious happens if it dies while traveling. This intermittent electrical issue while traveling at speed is a concerning safety issue. |
| Vehicle Mileage at Failure | 74000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | PANAMA CITY BEACH, FL |
| VIN pattern | 2V4RW3DG8BRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |