| Issue ID | 1126061 |
| Internal NHTSA # | 10650988 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | ROUTAN |
| Model Year | 2010 |
| File date | 27/10/14 |
| Component | VISIBILITY/WIPER |
| Product type code | VEHICLE |
| Description of the problem | I just bought this van in july of this year. My fiancé drives the van more than me and he told me that the windshield wipers will not shut off. I called the volkswagen at 1-800-822-8987 on monday and gave her my vin and she said it was not part of any recall but when i looked up the recall paperwork on this site, rcdnn-11v151-5396, it said the number of vehicles affected between 2v4rw-d-ar138555 - 2v4rw-d-ar348536 and rcdnn-11v151-1295 (amended), and it said the number of vehicles affected between 2v4rw-d-ar138555 - 2v4rw-d-ar360513, if i am looking at it correctly my vin falls between those numbers. This is the first we experience any issues and today my fiancé told me that the odometer mileage reads gates instead of the numbers. We are dropping the van off tomorrow to get it looked at but i am bringing all the paper of the recall and the service bulletin. I just bought this van and we only use it less 6 miles every day, it's only used to transport my kids to and from our daycare, or if we have to take all 5 people anywhere other than that we don't use it, we always rent cars to get out of the area. Please investigate i have 3 children and i don't want to worry about experiencing a bad accident with my kids in the car, like some of the submitted complainants have experienced. |
| Vehicle Mileage at Failure | 50197 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | ROCHESTER, NY |
| VIN pattern | 2V4RW3D15ARXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 55 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |