| Issue ID | 1219253 |
| Internal NHTSA # | 10763450 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | ROUTAN |
| Model Year | 2010 |
| File date | 04/05/15 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | In april 2015 the check engine light came on in my 2010 vw routan, maybe a week or so later it started to stall while i was driving it. I took it to an import dealer locally to have it looked at and was told that the egr valve was bad. They replaced it, which cost me $400, and put a new gas cap on it. In july the engine light came on again, had the codes run at a parts store and it was the egr valve again. Took it back to the shop that did the first repair because it still had a parts and labor warrantee with them. They replaced it again. Now, in september, my engine light is on again and again it says it's the egr valve. I have called the shop to get it in to be repaired again, waiting on a call back. This issue is quite scary because it has and probably will again stall out on the highway causing me to have to try to pull over and put it in neutral to restart it. I called vw customer care and was told that i would need to take it to a vw dealership at my own cost to have it diagnosed, and basically tell me what i already know, i am not spending another $400 to replace this valve when i have already done that once this year. Because i refuse to pay for repairs that are covered under the original shop warrantee vw refuses to do anything or even acknowledge that this is an issue. |
| Vehicle Mileage at Failure | 90000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | OLATHE, KS |
| VIN pattern | 2V4RW6DX0ARXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 35 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |