| Issue ID | 1564473 |
| Internal NHTSA # | 11207706 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | ROUTAN |
| Model Year | 2010 |
| File date | 13/05/19 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | Reported issue to vw recall group via telephone 5/13/2019. This is very similar to a recall that took place for vw routan 2009-2010 that were created between the dates of october 2019 to june 2010. Our vehicle was created in august of 2010, and i suspect the same parts were still used. Two issues have occurred with 2010 vw routan sel minivan 4. 0l issues started occurring after replacing a lost key fob. Key fob was ordered through local vw dealer (bob king vw) and replaced. First issue: car would not start. Put key into ignition switch, turn key, the ignition switch clicks but the car would not start. In order to start car, wait and repeat steps until car actually starts. Second issue: (highly dangerous) intermittent shut off while driving causing power steering to turn off as well as brakes. Very dangerous combination due to the fact that turning becomes very difficult as well as braking. In order to brake you have to apply great force to break since there is no power to the car. This issue has been encountered over the past two months at least four (4) times while the primary driver has been driving the vehicle. The first three times the vehicle was in motion in a residential area. The last time this issue occurred 5/13/2019 the vehicle was in motion on a major road way near an intersection. Evasive maneuvers were taken to get vehicle off of road and into a nearby parking lot off the street. |
| Vehicle Mileage at Failure | 131200 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | WILMINGTON, NC |
| VIN pattern | 2V4RW5DX8ARXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 30 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |