| Issue ID | 1092373 |
| Internal NHTSA # | 10616924 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | ROUTAN |
| Model Year | 2010 |
| File date | 12/01/11 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | The brakes started vibrating and shuddering when the brake pedal was pushed. Took to dealer and were told that the rotors were warped and the disk pads were worn out. Still under warranty so they replaced rotors and brake pads. This has happened approximately every 8 months we have had the car. The first three were covered under warranty. I had to fight with the dealer for the third replacement. The fourth replacement of the brakes the dealer refused to cover the cost. We had to pay to get the work done. We are now about 10 months from those brake replacements and once again the car is shuddering violently when we apply the brakes. This seems to be a chronic issue and a safety issue. I understand that brake pads wear out but i cannot believe that you have to replace the rotors and brake pads every 8/10 months under normal driving. This car is primarily used to take my kids to school and activities. Updated 5/1/2015 *js |
| Vehicle Mileage at Failure | 10000 |
| Number of Occurences | 4 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SAN JUAN CAPISTRANO, CA |
| VIN pattern | 2V4RW3D1XARXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |