| Issue ID | 890587 |
| Internal NHTSA # | 10434164 |
| Manufacurer | VOLKSWAGEN OF AMERICA, INC |
| Brand | VOLKSWAGEN |
| Model | ROUTAN |
| Model Year | 2010 |
| File date | 01/11/11 |
| Component | SERVICE BRAKES, HYDRAULIC |
| Product type code | VEHICLE |
| Description of the problem | The rear rotors are found to be out of specification from the factory. The vehicle vibrates severely when braking from speeds in excess of 50 mph. I first complained about the problem to the dealership the vehicle was at approximately 3,500 miles and was told that it was a tire pressure problem and that the rotors were fine. I complained again at approximately 9,000 miles and was told the same thing. Finally at 12,606 miles i returned to the dealership and requested that they test the vehicle at 50 mph, as on previous occasions they had driven it in the parking lot and the problem does not manifest at speeds below 40 mph. The dealership finally admitted that there was a problem with the rear rotors in that the were out of specification, i. E. The wrong ones had been installed at the factory. My concern is that an accident could have occurred due to the incorrect rotors and i now wonder how many other routan vans left the factory with the same problem. If the dealership and done a proper job when i first complained about the problem i would not be concerned at the moment. Vw could have faced a severe liability lawsuit if i had been involved in a crash because of the out of specification rotors. |
| Vehicle Mileage at Failure | 12606 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | PEMBROKE PINES, FL |
| VIN pattern | 2V4RW5DX1ARXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 50 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |