| Issue ID | 839738 |
| Internal NHTSA # | 10377944 |
| Manufacurer | VOLKSWAGEN OF AMERICA, INC |
| Brand | VOLKSWAGEN |
| Model | ROUTAN |
| Model Year | 2010 |
| File date | 17/01/11 |
| Component | SERVICE BRAKES, HYDRAULIC |
| Product type code | VEHICLE |
| Description of the problem | Routan seemed to jolt/skid when brake was pressed. This would happen approximately every 3rd day. Took it to the dealership and they found the rotors were worn. This i cannot understand when it is a new 2010 which i purchased in august of 2010. I do not comprehend and understand their explanation. The described how the rotor works along with the brake. Bottom line is a more sensible material is being used. They were not replaced only touched up. Makes no complete sense and to me is already a safety hazard. Also there is a ticking sound coming from the engine but they could not detect/find it. I'm to go back and do a test drive with their technician so that i can point out to them the sound. Well today when i started the routan it has more of a clicking sound which was not there before. I would hear the sound only when the gas pedal was being used. When gas pedal would be released it would go away but now it is a constant sound. |
| Vehicle Mileage at Failure | 10646 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | LOS ANGELES, CA |
| VIN pattern | 2V4RW3D18ARXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 35 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |