| Issue ID | 1663008 |
| Internal NHTSA # | 11325957 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | ROUTAN |
| Model Year | 2010 |
| File date | 01/02/19 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2010 volkswagen routan. The contact stated while driving 70 mph, the key disengaged from the ignition and the vehicle stalled. The contact stated that several unknown warning lights were illuminated. The contact stated restarted the vehicle and proceeded to his destination. The vehicle was taken to harper volkswagen located at 9901 kingston pike, knoxville, tn 37922, (865) 691-0393, where the dealer was made aware of the failure. Additionally, on several occasions, the contact was unable to turn the vehicle off. The vehicle was not repaired. The failure recurred several times. The manufacturer had been informed of failure. The failure mileage was approximately 120,000.*dt*jb*dt*jb |
| Vehicle Mileage at Failure | 120000 |
| Number of Occurences | 3 |
| Source of the issue | HOTLINE VOQ |
| City and State | KNOXVILLE, TN |
| VIN pattern | 2V4RW3D12ARXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | Y |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 70 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |