| Issue ID | 1116989 |
| Internal NHTSA # | 10640738 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | ROUTAN |
| Model Year | 2010 |
| File date | 27/09/14 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | While driving the van it began to smell like radiator coolant. Checked temperature gauge and realized temperature fluctuation. No engine light or check engine light ever came on the dashboard. Opened hood and discovered coolant was sprayed all over the hood liner and engine due to the failure of this part. Took it to the vw garage and we were told it has been a common occurrence with the vw routan leading one to think it is a design flaw of the hose assembly. The total damages due to this one hose assy failure known to date is the following: plastic heater core hose assembly; temperature sensor; thermostat; hood liner soaked and ruined; and replace coolant. Repair bill is near $1000. 00 for all these items. Furthermore, if this had gone unnoticed due to the lack of a check engine light, this could cause additional damage to the cylinder head and may lead to an accident. |
| Vehicle Mileage at Failure | 55939 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | NORTH CANTON, OH |
| VIN pattern | 2V4RW5DX1ARXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 10 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |