| Issue ID | 1098775 |
| Internal NHTSA # | 10622245 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | ROUTAN |
| Model Year | 2010 |
| File date | 14/08/14 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | On august 14th, 2014, i placed my key in the ignition of my 2010 volkswagen routan. The car/engine made an odd sound when the key was turned and all the lights went out. Additionally, the dash lights started flashing and my key became permanently stuck in the ignition. I heard a very rapid "clicking" noise under the hood so i opened it and discovered the fuse box under the hood was the source. Upon opening it, i heard a very fast clicking sound and felt each fuse and found the large fuse, 2nd from the left front was clicking very fast and loudly. I needed the vehicle so i used jumper cables and this eventually enabled my car's key to release. All the warning lights were lit up and i left the engine run for approximately 8 min., then turned off the car - to verify it would start again. It did, and now only the engine warning light that lights upon an incident is still lit. I called my closest vw dealer, who has services my car in the past, and they claimed no knowledge of the issue and stated the recall #66665 electrical system - ignition switch - is not applicable to my vehicle. Sure it isn't! Exact same issue that is noted in the recall, but somehow my vehicle is not one of the ones affected. I am pursuing thing with the service manager, but so far only push back. |
| Vehicle Mileage at Failure | 45400 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | LAKE IN THE HILLS, IL |
| VIN pattern | 2V4RW3D17ARXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |