| Issue ID | 848628 |
| Internal NHTSA # | 10391248 |
| Manufacurer | VOLKSWAGEN OF AMERICA, INC |
| Brand | VOLKSWAGEN |
| Model | ROUTAN |
| Model Year | 2010 |
| File date | 26/02/11 |
| Component | ENGINE AND ENGINE COOLING |
| Product type code | VEHICLE |
| Description of the problem | While driving on a highway at 65 mph my car suddenly shut off and the steering wheel tighten up. I was in the left lane and was able to get over to the shoulder. I turned the vehicle off and it turned back on with no problem. A second incident occurred 03/09/11 as i was attempting to turn right at an intersection. My steering wheel was so tight that i could not make the turn and had to drift to the other side of the intersection because i had already slowed down to make the turn. Again the car turned back on. My car also frequently stalls immediately upon turning it on but i thought nothing of it until it started stalling while driving. I took it in for service and was told that they could not replicate the problem and that the computer was not indicating a problem. Therefore the car was fine and i should come and pick it up. I informed them when i dropped the car off that i read online that there was a pending recall for the ignition switch that was released on 03/10/11; however, the dealership informed me that they could not replace the ignition switch until the recall was official sometime in april because they would not be reimbursed. I have filed a compliant with vw and am waiting for a response from the regional manager. |
| Vehicle Mileage at Failure | 8400 |
| Number of Occurences | |
| Source of the issue | PORTABLE SAFETY COMPLAINT FORM (PDF) |
| City and State | DOVER, DE |
| VIN pattern | 2V4RW3D12ARXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | |
| Anti-lock brakes | |
| Cruise control | |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 65 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |