| Issue ID | 858801 |
| Internal NHTSA # | 10401094 |
| Manufacurer | VOLKSWAGEN OF AMERICA, INC |
| Brand | VOLKSWAGEN |
| Model | ROUTAN |
| Model Year | 2010 |
| File date | 05/05/11 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | While driving on highway at 60 mph. Car (2010 volkswagen routon) suddenly stopped. Tried to start it, i worked and then suddenly stopped again. The car stopped suddenly turned off while driving at 60, i could have been killed. Had to wait 1 1/2 hours to be towed. Turns out problem is in ignition, the part that the key goes into. The part is on back order, have already had to wait over a week. And they are still unsure as to when the part will be in. The problem is a recall item and volkswagen didn't inform me and when i called they still didn't know about the recall. I found out is was recall by goggling it. They don't have in their system that its a recalled item. Had i been told about recall our lives would not have been in danger. I would love to get out of the lease and really don't want to drive a car from a company that doesn't inform customers of recalls. Called volkswagen, they are looking into it. |
| Vehicle Mileage at Failure | 10500 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | VALLEY STREAM , NY |
| VIN pattern | 2V4RW3D10ARXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 60 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |