| Issue ID | 1531115 |
| Internal NHTSA # | 11171239 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | ROUTAN |
| Model Year | 2010 |
| File date | 15/07/18 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | This complaint involves a well-maintained minivan with 65,000 miles and an engine that quits unexpectedly while in motion, disabling the power steering and brakes. As described in the defect notice (part 573 filing), published 3/1/2011 and amended 5/10/2011, citing recall code 28g/u8, this minivan falls within the applicable vin range and build dates however, volkswagen refuses to cover the repair under the recall. The problems with the vehicle began approximately six months ago when the engine quit numerous times, mostly when stationary, right after starting, but twice when in motion in freeway traffic. In all cases, the key was untouched and remained in the on position and the dash lights remained on. Likewise, in all cases, after jiggling the key, the vehicle restarted and ran normally. About four months ago, a new problem surfaced whereby the engine would not start until we wiggled the key for between two and twenty minutes. Most recently, at the end of a trip, the vehicle will not shut off. The engine continues to run, even with the key removed. This problem prompted us to deliver the car to our local vw dealer on 12/26/2018 and their diagnostic notes include |
| Vehicle Mileage at Failure | 64000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | HOCKLEY, TX |
| VIN pattern | 2V4RW3D17ARXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 60 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |