| Issue ID | 1236623 |
| Internal NHTSA # | 10788762 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | ROUTAN |
| Model Year | 2010 |
| File date | 15/09/15 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Driver side front door automatic lock stopped working. Lock does not go up via remote key fob or by internal lock switch. The only way to get the door to unlock is to enter the vehicle via a different door and use the manual internal handle to open the door. Sometimes the lock does not go down either, leaving my car unlocked and vulnerable to theft. This is a safety hazard as i am not able to enter the driver side of the vehicle in a timely manner. Plus i have three small children and my hands are often full. |
| Vehicle Mileage at Failure | 50000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | MOUNT ROYAL, NJ |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |