| Issue ID | 1131827 |
| Internal NHTSA # | 10655161 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | ROUTAN |
| Model Year | 2010 |
| File date | 08/10/14 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | I began to experience engine shut down and returned the vehicle to xxxx on 10/17/14. Xxxx was unable to find or remedy the problem. They told me to take the vehicle to the dealer as the problems that i experienced were the reason for a recall. I contacted xxxx volkswagen. Xxx volkswagen technicians drove my car intermittently over a four day period, their technicians were unable to verify my concern. A corporate technician reviewed my case and car. The corporate technician's remedy was to install a tie to assist with the retention of the transmission connector. A service advisor called to inform me that the issue was resolved and i could pick up my vehicle. I have experienced engine shut down on at least five occasions while driving the vehicle. The vehicle is the primary transportation for my two young daughters. I believe this vehicle is a hazard and another engine shut off could result in an accident that injuries my family and/or others. The previous owner experienced engine shut down as well. The previous owner replaced the battery, alternator, antilock braking unit, air conditioning unit and dash lights late summer 2014 before selling/trading the vehicle. All of these replacements occurred after the win module was replaced. The car continues to experience engine shut off. |
| Vehicle Mileage at Failure | 100000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | COLUMBUS , OH |
| VIN pattern | 2V4RW3D19ARXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 35 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |