| Issue ID | 1495687 |
| Internal NHTSA # | 11127876 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | ROUTAN |
| Model Year | 2010 |
| File date | 01/09/17 |
| Component | ELECTRICAL SYSTEM:IGNITION:MODULE |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2010 volkswagen routan. While driving at unknown speeds, the vehicle intermittently stalled. Once the vehicle was restarted, it operated normally. There were no warning indicators illuminated. The vehicle was taken to the local dealer (flow volkswagen, 5011 new centre dr, wilmington, nc 28403, (910) 392-3889) where it was diagnosed that the win module /ignition switch needed to be replaced; however, the parts were on backorder. The vehicle was not repaired. The contact stated that the vehicle should be covered under nhtsa campaign number: 11v151000 (electrical system). The manufacturer was contacted and provided case number: 181194533, but no further assistance was provided. The failure mileage was 80,000. The vin was not available. |
| Vehicle Mileage at Failure | 80000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | WILMINGTON, NC |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |