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2009 Volkswagen ROUTAN Vehicle Speed Control Problems, Complaints and Defects

Issue ID	1198456
Internal NHTSA #	10733316
Manufacurer	Volkswagen Group of America, Inc.
Brand	VOLKSWAGEN
Model	ROUTAN
Model Year	2009
File date	21/06/15
Component	VEHICLE SPEED CONTROL
Product type code	VEHICLE
Description of the problem	On 6/21/15, i was driving on the highway with cruise control set at approximately 75mph. I was not accelerating, nor had my foot on the gas or brake petal. Without any warning, the gas petal pushed to the floor and the vehicle began accelerating quickly. I immediately turned on my hazards and turned off the cruise, but the vehicle continued to accelerate in excess of 100mph. I feared colliding with other drivers on the two-laned highway, and began braking against the car's acceleration, which was quite difficult. I pushed the brake petal down as hard as i could, which stopped further acceleration; but did not slow the vehicle quickly. The vehicle continued to rev up and tried relentlessly to accelerate against my best efforts to brake. I was able to move the vehicle to the gravel shoulder. Once i was able to slow the vehicle to around 20mph, i turned off the vehicle and coasted to a stop. There was a strong smell of smoke from the brakes. I believed the problem was related to a cruise control malfunction or a related sensor. I discontinued using the cruise at any time. However, on 7/9/15, the same problem occurred. This time, the cruise was not set, and the vehicle was traveling at approximately 50mph in heavy traffic during rush hour on a three lane freeway. The same steps noted above slowed the vehicle after it began accelerating out of control, making it difficult to navigate through the surrounding vehicles. The gas petal was again stuck to the floor and could not be pulled up. After the second occurrence, there is likely significant damage to the brakes and/or engine. I contacted a volkswagen dealership, that plans to diagnose the vehicle. I am fearful of driving the vehicle to the dealership, but was instructed by the vw sales manager to bring the vehicle in for inspection and be sure to turn the key to "off" or "accessory" should the problem occur again.
Vehicle Mileage at Failure	115000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	MILWAUKEE, WI
VIN pattern	2V8HW44199RXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	75
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

TMAJ3812GLJ136899 WBAKU220400H15546 KNAG64J78T5463931 TMAJ2813BMJ180284 JN1BZ4CH1VM550852 TRUZZZ8N321024717 MNBJXXARJJDP67278 5UXWX5C57CL727843 WVGDZ65N4DW613610 1FT8W3BNXREE61833 SALAE254X7A430855 SAJAA01S56FN69886

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2009 Volkswagen ROUTAN Vehicle Speed Control Problems, Complaints and Defects, Recalls and Failures

2009 Volkswagen ROUTAN Vehicle Speed Control Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?