| Issue ID | 1221871 |
| Internal NHTSA # | 10766671 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | ROUTAN |
| Model Year | 2009 |
| File date | 28/08/15 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | I took my van into the vw dealer to get the safety recall #28h1 performed to replace the ignition switch. The dealer discovered that there was an aftermarket remote start installed and told me that they will not perform the recall service until i get all the wiring connectors back to stock. I took up this issue with the vw corporate office and they gave me the same answer. I don't see how this aftermarket remote starter absolves vw from the responsibility to perform the safety recall. It is their defective part that needs to be replaced. I told the dealer that i don't care about the remote starter, i just want the safety recall to be done as they are responsible to do. |
| Vehicle Mileage at Failure | 100755 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | CANTON, OH |
| VIN pattern | 2V8HW441X9RXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |