| Issue ID | 936272 |
| Internal NHTSA # | 10471312 |
| Manufacurer | VOLKSWAGEN OF AMERICA, INC |
| Brand | VOLKSWAGEN |
| Model | ROUTAN |
| Model Year | 2009 |
| File date | 13/08/12 |
| Component | STRUCTURE:BODY:DOOR |
| Product type code | VEHICLE |
| Description of the problem | Took 2009 vw routan to local dealership in 2010 due to safety recall on sliding doors (faulty wire harness). Passenger side door was fitted with tie wrap. Driver side door was inspected but no work was performed. This week, door stopped working on driver's side. Took it to the dealer on wednesday and was told it would cost $383 to repair wire harness. Called vw customer care to explain problem. Was told that case would be started. Waiting to hear about solution. Vehicle was supposed to be finished on thursday. Now being told it will be monday. We were given a loaner vehicle for the weekend. |
| Vehicle Mileage at Failure | 50750 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | CLEMMONS, NC |
| VIN pattern | 2V8HW34169RXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |