This is an online automotive information provider of a detailed information on complaints, defects and recalls for Volkswagen ROUTAN 2009 steering. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Volkswagen ROUTAN 2009 steering and complaints other owners have filed.

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2009 Volkswagen ROUTAN Steering Problems, Complaints and Defects

Issue ID	1177022
Internal NHTSA #	10711782
Manufacurer	Volkswagen Group of America, Inc.
Brand	VOLKSWAGEN
Model	ROUTAN
Model Year	2009
File date	09/04/15
Component	STEERING
Product type code	VEHICLE
Description of the problem	My wife was driving our van when she pulled out onto the main road from our driveway when the vehicle lost all power, including power steering and brakes. Fortunately there was no accident but she did have to stop the vehicle and cycle the keyswitch to restart the vehicle. I have contacted the closest dealer to have this known recall fixed on our van only to be told they have to witness this event happening. Though this has happened 3 times since we bought the car used 3 months ago it is a very intermittent issue. The dealer is about an hour and a half from our house which makes it a 3 hour round trip and a day off from work. I don't mind taking a couple of days off to get this problems solved but the service manager told me some of these vans have not been repaired for 4 months because they cannot duplicate the problem. Whatever happened to the customer is always right? Needless to say this is a safety issue and a huge liability. I did contact volkswagen customer care and they told me the dealer should replace the part and it does not have to be witnessed by their personnel. With that information in an e-mail i once again contacted the dealer and they basically told me vw customer care was wrong and they would have to duplicate the problem in their shop. I am very frustrated with this whole process. It is a known problem... Shouldn't they fix it before harm or even death comes to my loved ones? The dealer is lithia vw (phone (541) 774-7500) in medford ,oregon and the service personnel i talked with was named [xxx]. I do have the e-mail from vw customer care and that came from a representative named [xxx]. I would appreciate any help in this matter. Thank you! Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
Vehicle Mileage at Failure	40500
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	KLAMATH FALLS, OR
VIN pattern	2V8HW54X49RXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	10
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

2C3CDXCT9DH744296 1D7HU18Z32J263343 WVWZZZ1KZCP002643 3N6PD23W6ZK899206 1C6SRFMP3SN738056 WD4PF0CD1KP064673 2C3CDXCT4EH369676 VF77C9HF0JJ506851 SALLJGMF3TA191607 WVWZZZ3CZGE043237 MD2B98MX4SNA13864 1C4HJXFN8MW732522

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2009 Volkswagen ROUTAN Steering Problems, Complaints and Defects, Recalls and Failures

2009 Volkswagen ROUTAN Steering Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?