2009 Volkswagen ROUTAN Service Brakes Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Volkswagen ROUTAN 2009 service brakes. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Volkswagen ROUTAN 2009 service brakes and complaints other owners have filed.
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2009 Volkswagen ROUTAN Service Brakes Problems, Complaints and Defects

 Issue ID929200
 Internal NHTSA #10465347
 ManufacurerVOLKSWAGEN OF AMERICA, INC
 BrandVOLKSWAGEN
 ModelROUTAN
 Model Year2009
 File date01/06/11
 ComponentSERVICE BRAKES
Product type codeVEHICLE
 Description of the problemProblem with the car: start vibrating when brakes are applied, then start shaking. I have take the car to 2 different dealers (4 different times) since june 2011. First time dealer replace brake pads and rotors. Second time dealer service rep told "that nothing is wrong with it". Third they said "that's normal wear and tear" submitted a complaint through corporate. A lady from corporate called me back and told me the same thing the dealer told me. She also stated that will forward the compliant to the dealer manager. Fourth time: i took it to a different dealer. I asked her "does anybody call chrysler and ask for guidance or see if they have any brake problems with their cars. By the way this vw is made by chrysler. Fourth time: i took it to a different dealer. This dealer called me (phillips) and told that the first time the other dealer fix it, that was it. He keep on saying "that was a one time deal, if you want it fix you have to come up with over $350. 00. I told him that he was not right because the car still under warranty. I received the car back and the service ticket said " the rotors were resurfaced as a goodwill for customer satisfaction. I drove the car this morning and is doing the samething. I cannot afford for the brakes to fail and have a crash for the dealer to look pass the brake pads and rotors.
 Vehicle Mileage at Failure22000
Number of Occurences1
Source of the issueNHTSA WEB SITE
 City and StateNORTH CHARLESTON, SC
VIN pattern XXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?
 Was part original equipment?
No. of injured persons0
No. of fatalities0
 Date of purchase07/08/26
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed70
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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