2009 Volkswagen ROUTAN Service Brakes Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Volkswagen ROUTAN 2009 service brakes. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Volkswagen ROUTAN 2009 service brakes and complaints other owners have filed.
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2009 Volkswagen ROUTAN Service Brakes Problems, Complaints and Defects

 Issue ID923959
 Internal NHTSA #10461184
 ManufacurerVOLKSWAGEN OF AMERICA, INC
 BrandVOLKSWAGEN
 ModelROUTAN
 Model Year2009
 File date21/09/09
 ComponentSERVICE BRAKES
Product type codeVEHICLE
 Description of the problemWe bought this vehicle in april of 2009 based on all of the "safety features" and as it turns out has been one of the most unsafe vehicle i have ever owned. Since purchase we have had the rotors cut 2x and replaced once due to violent shaking in front end when braking at any speed. The first time we were told this was due to the vehicles sitting in the rain for a period of time . What ??? That may be the most aggravating of all which is that vw would rather assume you are stupid enough to believe that. Another issue has been that the head unit (dvd player & backup cam) have had issues from day 1 such as the unit switching from dvd to radio on its own. At times the dvd screens go blank which requires you to shut down the system and start it up again and the backup cam will not go off once the vehicle is put in drive. This problem was then referred to vw for them to tell me that they found no issues and that i should bring the vehicle in when it happens, which i did to no avail. My final complaint is the "worry free" maintenance. I have always changed oil religiously in any vehicle i have ever owned every 3000 miles unless i used synthetic which i would change before 5000 miles. Vw has told us to come in for service every 6000 miles which i had claimed to be wrong and it should be changed every 3000. Again i was treated as if i am stupid and vw's somehow can go longer in between oil changes using conventional oil. Needless to say i now have a 2009 vw routan that has just over 28000 miles, is out of warranty , as 36 months has passed since purchase, and has a check engine light that continues to go on and off and although the oil now gets changed every 3000 miles at my expense i have to continuously add oil every 500 or so miles. Does any of this seem to be the result of negligence on the part of vw?
 Vehicle Mileage at Failure4000
Number of Occurences2
Source of the issueNHTSA WEB SITE
 City and StateWEST KEANSBURG, NJ
VIN pattern XXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?
 Was part original equipment?
No. of injured persons0
No. of fatalities0
 Date of purchase07/08/26
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed50
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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