| Issue ID | 1188201 |
| Internal NHTSA # | 10722821 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | ROUTAN |
| Model Year | 2009 |
| File date | 21/11/14 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | I bought this routan aprox 8 months ago,nothing but problems,it has shut down in city traffic and highway speeds,i am aware of recall #28h1 from vw that 2 vw dealerships deny even exist. The dealer i bought this from test and diagnosed it as a defective wins module { ignition switch } and contacted a vw dealership in barre vermont and said they would order a module and scheduled a date to install it,a couple of days before appointment i myself decide to bring in myself and called to verify the date and time,there service department asked me for a recall number of which at the time i did not have because my service manager where i bought it from set this up. After tracking down the correct service rep at walker vw in barre vermont she informed me they did not order the part and there is no wins modules available yet 06/01/15 even though this recall was dated in march of 2014 ,still no fix whats up with that ? I guess our lives and the lives of our loved ones do not matter it is time for someone or the nhtsa to impose some serious preasure on volkswagon and demand that our vehicles be repaired correctly they should be brought up on charges for deceiveing the public. Even my own dealership has not been telling me everything until i corner them or catch them off guard, come to find out after squeezing it out of my own local service manager is that a wins module had already been replaced in my routan for the prior owner,probably to pasify the customer. I am at this point looking at the legal grounds we all should have against these corperations like volkswagon or even chrysler since they produced routans for volkswagon. I would hate to trade this vehicle in just for some other sap to be stuck with a lemon . Its just not safe or dependable and we have a long trip in two days 50/50 chance we make it down and back with know problems ??? |
| Vehicle Mileage at Failure | 68500 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | BERLIN, NH |
| VIN pattern | 2V8HW64X89RXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 65 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |