| Issue ID | 1171558 |
| Internal NHTSA # | 10702890 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | ROUTAN |
| Model Year | 2009 |
| File date | 28/03/15 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2009 volkswagen routan. The contact stated that the front rotors had to be replaced three times since the vehicle was purchased and twice in the last year. The vehicle was taken to the dealer. The technician replaced the rotor, caliper, and hub. The technician insisted that the failure was normal wear and tear. The vehicle was not properly repaired. The failure mileage was 65,000. Updated 5/26/15*cn updated 10/3/2017*cn |
| Vehicle Mileage at Failure | 65000 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | TAYLOR, PA |
| VIN pattern | 2V8HW44119RXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | AUTO |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | KELLY VOLKSWAGON |
| Dealer's telephone number | 570-347-5656 |
| Dealer's city | SCRANTON |
| Dealer's state code | PA |
| Dealer's ZIP code | 18504 |