2009 Volkswagen ROUTAN Service Brakes Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Volkswagen ROUTAN 2009 service brakes. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Volkswagen ROUTAN 2009 service brakes and complaints other owners have filed.
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2009 Volkswagen ROUTAN Service Brakes Problems, Complaints and Defects

 Issue ID1115255
 Internal NHTSA #10639586
 ManufacurerVolkswagen Group of America, Inc.
 BrandVOLKSWAGEN
 ModelROUTAN
 Model Year2009
 File date08/06/14
 ComponentSERVICE BRAKES
Product type codeVEHICLE
 Description of the problemWhile driving approx 30-35mph, my van began to smell hot and smoke began to rise from the right front wheel well. I had two of my three children with me. I frantically told my 14 yr old son who was in the front passenger seat to get to the back and help his four yr old sister out of her car seat (we were still moving) i pulled into a parking lot and had them quickly exit the left sliding door of the van. Later that evening i went back to retrieve the van alone and as soon as the van began to move it made the most horrible grinding noise i have ever heard. I immediately knew it was a seized brake caliper, (not because i am a mechanic. I am a speech therapist). I knew because approx 4 months prior the van made the exact same sound with no warning when the right rear caliper seized and both front and back brakes were replaced! =$780). I drove to the closest brake shop where it was repaired the next day. Cost=$733. 68. I travel as a speech therapist. I was in jacksonville beach, fl during this fiasco. The prior brake repair was done in phoenix, az so i could not use the same company or question the warranty. It clearly isn't a warranty issue. Am i to believe it is normal to replace the entire brake system including rotors, drums, pads, discs, calipers, bushings, pin boots, etc,,, every 7,000 miles?? I think not. I didn't even know all those words until i purchased a routan. Something is wrong. These vans are dangerous. I will not drive my children long distances or on the interstate in the van, which i purchased because we don't all fit in the corolla. I am asking vw to reimburse me. We will see how that goes. Thank goodness all i have lost is money.
 Vehicle Mileage at Failure64680
Number of Occurences1
Source of the issueNHTSA WEB SITE
 City and StatePHOENIX, AZ
VIN pattern 2V8HW34129RXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons0
No. of fatalities0
 Date of purchase07/08/26
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders6
Drive train typeFWD
Transmission type
 Vehicle speed35
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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