| Issue ID | 1082628 |
| Internal NHTSA # | 10607348 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | ROUTAN |
| Model Year | 2009 |
| File date | 16/09/13 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | At least twice per month when i drive my van, the steering will suddenly go out, then the brakes will stop working, then it will just shut off. So far it has only happened when i was driving at pretty low rates of speed. I've called the vw dealership several times and each time they say that they haven't heard of anything like this before and want to charge me a fortune just to look at it. With the newest recall, i cannot understand why my vehicle is not included and the dealership still claims that they have no clue what i'm taking about when all these vehicle were made bu the same manufacturer. This has happened so many times, i can feel it in the steering right before it happens. As soon as my steering starts to get tight, i have to hit the brakes right away before they go out, and turn the car off. Usually when i restart the car, it's fine. This is getting ridiculous and i should have to go through this with a vehicle when there is a proper fix. I have 4 children and another on the way and this is not safe. |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | AMELIA, VA |
| VIN pattern | 2V8HW64XX9RXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 15 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |