| Issue ID | 1139976 |
| Internal NHTSA # | 10664225 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | ROUTAN |
| Model Year | 2009 |
| File date | 28/12/13 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Catastrophic failure of transmission at 76k. Major transmission work done approximately 26k. Transmission replaced 6 months later and still has issues (sluggish, non-smooth shift between gears at higher cruising speeds. Vw engineer gerardo zeledon calls this the "routan shake" and claims this is normal. Approximately 95,000 miles steering began seizing up while in motion. This is, according to recall notice and service manager at flow vw winston salem nc, a behavior related to a recall on the ignition switch (ntsha 14v-396). No parts are available and the car is unsafe to drive. However, vw cannot fix the problem and will not allow us to use a loaner. |
| Vehicle Mileage at Failure | 76000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | BROWNS SUMMIT, NC |
| VIN pattern | 2V8HW54X59RXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |