| Issue ID | 784448 |
| Internal NHTSA # | 10325835 |
| Manufacurer | VOLKSWAGEN OF AMERICA, INC |
| Brand | VOLKSWAGEN |
| Model | ROUTAN |
| Model Year | 2009 |
| File date | 14/04/10 |
| Component | LATCHES/LOCKS/LINKAGES |
| Product type code | VEHICLE |
| Description of the problem | The rear tailgate of my 2009 volkswagen routan opened up automatically while the car was in gear and in motion which, according to the owner's manual, it should not do even if the power tailgate button is pressed. This happened while the car was being pulled into the garage which resulted in the rear windshield shattering upon contact with the garage door opening. The car was brought to the local volkswagen dealership the same day and nothing was found in the diagnostics that pointed to a failure of any sort. There were previous electrical issues experienced with the car not reported to the dealer, including with the tailgate, that were not as serious and that corrected themselves after shutting off and restarting the car. |
| Vehicle Mileage at Failure | 6800 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | MARBLEHEAD, MA |
| VIN pattern | 2V8HW34159RXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 3 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |