This is an online automotive information provider of a detailed information on complaints, defects and recalls for Volkswagen ROUTAN 2009 equipment. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Volkswagen ROUTAN 2009 equipment and complaints other owners have filed.

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2009 Volkswagen ROUTAN Equipment Problems, Complaints and Defects

Issue ID	722786
Internal NHTSA #	10267716
Manufacurer	VOLKSWAGEN OF AMERICA, INC
Brand	VOLKSWAGEN
Model	ROUTAN
Model Year	2009
File date	18/03/09
Component	EQUIPMENT
Product type code	VEHICLE
Description of the problem	We recently purchased a 2009 volkswagen routan se with both driver and passenger automatic sliding doors. Our 4 year old son went to open the rear passenger side door by pulling on the handle, and at the same time my husband went to open the door by pushing the "door open" button on the key. As a result of this, the door ended up closing completely, and latching, on my son's hand. It also would only open once my husband forcefully pulled the door open. Of course his hand immediately swelled up and we visited the emergency department, had xray's taken, and there was no incidence of a fracture. When we reported this directly to volkswagen of america, we were instructed to bring it to the local dealer and have diagnostics done. The result? "there is nothing wrong with your vehicle." they went on to explain to us that the anti pinch protection is working, but is not designed to sense such a small object. Volkswagen of america assured us that this matter was not taken lightly, and that the engineering department came to the conclusion that the door was functioning properly. When we addressed any further actions, ie replacement of door, vehicle, or termination of our lease agreement, we were told, "we are sorry for this unfortunate accident, but accidents happen and there is nothing more we can do for you." when we expressed our concern that our 4 year old son is petrified of our car, and that he refuses to get into the vehicle by himself, let alone open the door alone, we were told, "i am sure he will get over it after a while." these answers are not acceptable to us. For a car that is marketed as a family mobile and a safe vehicle, we feel that it does not live up to it's claims. It makes no sense why an automatic door would be designed to sense something bigger than a child's hand, limb, or other body part. What goes hand in hand with a minivan? A child! We feel we have been neglected due to the lack of caring or importance that this matter has been given.
Vehicle Mileage at Failure	4000
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	SWAMPSCOTT, MA
VIN pattern	2V8HW34199RXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons	1
No. of fatalities	0
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

MMKSS22P008003839 1HD1GDV4X3K339486 3D6TG324060003WC6 JYACG30W99A005604 WAUZZZ8U5JR071309 4JGFB4KB0PA919121 3JBUJAP45PK000756 3JB3PA646TJ003712 WAUZZZ8V0FA089764 SALGA2EF6GA261764 1C6RR7MT0FS768416 MMBJNK740XD025999

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2009 Volkswagen ROUTAN Equipment Problems, Complaints and Defects, Recalls and Failures

2009 Volkswagen ROUTAN Equipment Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?