| Issue ID | 1184821 |
| Internal NHTSA # | 10717419 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | ROUTAN |
| Model Year | 2009 |
| File date | 10/07/14 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | The first incident with a "clunking" noise of the transmission began on 7/10/2014 at 51,496 miles. When shifting from reverse to drive car makes a "clunking" noise and jerks the car forward. It was noted by dealership after a test drive no faults found. On 3/19/15 at 58,611 miles car returned to dealership. Same clunking and grinding noises. Faults: p0868, p1790 & p0944. Pressure readings to low in tcm control wires. Transmission to be replaced per dealership. Findings: under drive clutches worn out, sungears and assembly damaged with metal metal fragments. On 4/30/2015 and 59,215 miles, car returned to dealership for same grinding and clunking noises. Dealership performed another "quick learn test." as of 5/19/2015 and 60,001 miles, transmission is still grinding and clunking on occasion during acceleration and/or transmission shift from reverse to drive. The vehicle also randomly "stalls" while at stoplights/stop-signs with no normal frequency. Even with a new transmission, same issues are still surrounding this car. Thanks. |
| Vehicle Mileage at Failure | 51496 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | GILBERT, AZ |
| VIN pattern | 2V8HW64XX9RXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 20 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |