2009 Volkswagen ROUTAN Engine Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Volkswagen ROUTAN 2009 engine. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Volkswagen ROUTAN 2009 engine and complaints other owners have filed.
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2009 Volkswagen ROUTAN Engine Problems, Complaints and Defects

 Issue ID1170086
 Internal NHTSA #10701811
 ManufacurerVolkswagen Group of America, Inc.
 BrandVOLKSWAGEN
 ModelROUTAN
 Model Year2009
 File date10/03/15
 ComponentENGINE
Product type codeVEHICLE
 Description of the problemWe have owned the vehicle for about 2 months with no issues, when we purchased the vehicle it came with a clean carfax listing no recalls. On 3/10/15 my wife was driving on a 2 lane country road going about 35mph when the vehicle suddenly lost power and she lost control of the vehicle. The engine appeared to have cut out, she had no power steering and no power brakes and was unable to stop or steer the vehicle. The dash displayed the anti-slip light, but no others. The vehicle slowed down to a stop, thankfully there was no oncoming traffic as she was no longer in her proper lane, and no cars behind her. She was able to put it in park and restart it as if nothing had happened and it was fine after that for the rest of her commute. We contacted vw about the issue and they requested that we bring the car to a vw dealer for inspection. We did that, and vw claimed that our vehicle was not impacted by recall # rna1, but instead they insisted the issue was caused by a faulty egr valve, and gave me an engine trouble code of c121c that they claimed corresponded with the failing egr valve. Vw charged me over $100 for the diagnosis, and a day later after complaining to vw customer care they agreed to refund the charges. I brought the vehicle back to the independent dealership that i originally purchased the car at the same day that vw diagnosed this, and they were not in agreement with the egr diagnosis, and also could not corroborate the trouble code c121c as being related to an egr issue, rather it comes up as a torque request signal denied trouble code instead. The independent dealer also found that i had stored codes for abs malfunctions, sunroof errors and mic/ccn instrument cluster. The independent dealer cleared these codes before leaving that day. On 3/25/15 my wife was driving at about 35mph when the cars engine shut off again in a similar fashion. No codes
 Vehicle Mileage at Failure71000
Number of Occurences1
Source of the issueNHTSA WEB SITE
 City and StateSOUTH BERWICK, ME
VIN pattern 2V8HW64X49RXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons0
No. of fatalities0
 Date of purchase07/08/26
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders6
Drive train typeFWD
Transmission type
 Vehicle speed35
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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